WELCOME TO THE SPORTROCK COMMUNITY!
This welcome page is a great resource to assist you in making the most of your Sportrock membership.
If you are not currently a member and are interested in signing up you can find our membership offerings here!
If at any time you have additional questions, comments, suggestions, or concerns, please feel free to contact us at info@sportrock.com.
Member Benefits:
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Unlimited access to Sportrock Alexandria and Sportrock Sterling
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Free access to the Sportrock Performance Institute on the first Sunday of every month
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Receive a $35 referral credit for every friend you get to sign up!
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15% off gear purchases, including special orders
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20% off select climbing classes
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First time members receive free rentals for the first 30 days of membership
Guest Passes:
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Reccuring Memberships receive 12 guest passes per year
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Prepaid Memberships receive 1 guest pass per month purchased
Find Your Community
Sportorck has several amazing programs to get you established in the community and linked up with quality climbing partners:
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"Looking for Belays" is a group to swap belays and link up with climbing partners.
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New Member Clinics are great ways to climb with and meet new members!
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Girl Beta is our monthly meetup to help women in the community find other women to climb with.
MEMBERSHIP CHANGE REQUESTS
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To submit a change request for your membership, please complete our Membership Change Request Form or send an inquiry to membership@sportrock.com. Please include your name, member number, or birthdate, and a reason for cancellation (if you would like to share).
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Sportrock does not accept phone, in-person, or faxed requests. This is to ensure that your change request has been processed and that both you and Sportrock have documentation of the request.
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Any requests must be submitted prior to the 1st of the month in which the change request is to take effect. For example, if you would like to freeze your account for January 1st, the change request must be submitted by December 31st.
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Sportrock does not accept late requests and cannot make situational exceptions. Any request received on the 1st or after will be processed for the following billing cycle.
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All requests will be confirmed via email within 72 hours of the request. If you do not receive a confirmation, we have not received your request and it will not be processed.
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Please ensure that your contact information on file is kept updated.